All tile selections will be completed by APPOINTMENT ONLY on a SATURDAY.

This enables us to both adhere to social distancing guidelines & give you our full attention with a designated colour consultant.

We also recommend making appointments online for weekday selections, although we are currently able to assist walk-ins.

All appointments are for 2 hours which is generally enough time to complete a tile selection for a new home or large renovation project. If you would like an appointment for a smaller project, please just give us a call.

If we are fully booked for your preferred day or appointment time, please try another store location if this is convenient; or give us a call to discuss. We will do our very best to accommodate you if we can.

Please find below some information regarding the selection process that may help answer any queries you may have.

What do I need to bring on the day?

Please bring a copy of your final plans including elevations so we can determine the extent of tiling. This enables us to give you accurate design advice. You will also be asked what is included in your builder's allowance, which is generally noted in your addenda. You will need to know your price & size allowance (E.g. $55.00sqm & 300x300 tiles). Please also bring in any magazines or images that show examples of looks you may wish to create in your own home.

What does completing a tile selection involve?

When you arrive at any of our three showrooms you will be assisted by one of our design consultants to help you complete your selection. After discussing your plans & builder's allowance, you will be asked if you have any ideas as to how you wish your finished home to look & feel. So any research you can do before you complete your selection will result in an easier selection process for you & of course a finished product that you’ll love. Please keep in mind that whilst you are with us, you will not only select the tiles for your home but we will also need to discuss & decide on your tiling layouts & the finishes for your vanities & kitchen, whether they be laminate or stone.

Can I change my tile selection?

Yes, only once with prior approval from your builder & prior to any order being submitted. To avoid any errors or disappointment we advise that you do not complete a tile selection if you are uncertain of your choices. We want you to love your tiles as much as we do.

Should I tile higher?

Have you taken the time to see what your tiling heights are in your bathrooms? We would encourage you to look into your builder's inclusions prior to visiting the showroom. It may also be worthwhile visiting display homes to look specifically at the tiling heights and the difference that it makes to a bathroom.

Some things to consider when making the decision to tile higher:

Practicality: It makes cleaning much easier, especially if you have children using the bathroom. You also don’t have the issue of having to repaint in the future.

Aesthetics: Not only can it make a small room appear larger, it will give the bathroom a luxurious finish.

Should I upgrade my tiles?

There is an extensive range of beautiful tiles within all the standard builder’s ranges in all of Tiles Expo’s three stores, so there is no need to upgrade. However, tiles are one of the finishes in your home that you are likely to see and use everyday, so it is worthwhile choosing something that you will be happy with long term.

Please Note: All builders clients requiring a colour selection to be completed before their pre-start, must make an appointment.

This enables us to both adhere to social distancing guidelines & give you our full attention with a designated colour consultant.

All appointments are for 2 hours which is generally enough time to complete a tile selection for a new home or large renovation project. If you would like an appointment for a smaller project, please just give us a call.

If we are fully booked for your preferred day or appointment time, please try another store location if this is convenient; or give us a call to discuss. We will do our very best to accommodate you if we can.